00In a nutshell
Ongoing service
A team that thinks through, plans, and carries out your company's digital evolution, and doesn't let go of it after delivery. You decide where to go; we take care of how.
- Strategy
- Planning
- Execution
01What it is
Put your digital evolution in the hands of a team dedicated to it
Handling it with your own team means finding profiles you don't have today, choosing tools without knowing them, and keeping what has been built running when nobody has time. With the ongoing service, strategy, planning, and execution are handled by a professional, organized team that is always up to date, with a method designed to cover every digital need of your operations.
Who thinks it through
Doing it in-houseSomeone on the team, when they have time
With the ongoing serviceA team that does only this
With which tool
Doing it in-houseThe one people already know, whether it fits or not
With the ongoing serviceThe one each case calls for, with the reason explained
Who you talk to
Doing it in-houseSeveral vendors, each with their own piece
With the ongoing serviceA single point of contact for the entire relationship
After delivery
Doing it in-houseNobody reviews it until it breaks
With the ongoing serviceIt is reviewed, improved, and keeps evolving
With the ongoing service02The method
A method designed to cover all your digital needs
Your operations
How work gets done
What decisions rest on
Where everything lives
One team, one method
- 01UnderstandingUnderstand the operations before touching them.
- S1Process designImpact × effort
- S2Data analytics
Power BI
Dataverse
- 02BuildingBuild on what is already understood.
- S3Automationn8n
Power Automate - S4Artificial intelligenceClaudeOpenAI
- S5Systems designFigmaTypeScriptNext.js
- S3Automationn8n
- 03ContinuityMaintain and keep evolving what has been built.
- S6Evolutionary maintenanceContinuous cycle
- S1Process designImpact × effort
- S2Data analyticsPower BIDataverse
- S3Automationn8nPower Automate
- S4Artificial intelligenceClaudeOpenAI
- S5Systems designFigmaTypeScriptNext.js
- S6Evolutionary maintenanceContinuous cycle
And back to the start: each cycle makes the next proposal more precise
03Understanding
- 01Understanding
- 02Building
- 03Continuity
First, understand how your company works
Before building anything, we look at the real operations: the ones that actually happen, not the ones the manual describes. We map the processes, organize the data, and decide what is worth tackling first, measured by impact and effort.
- Starts from
- Your operations as they work today
- Delivers
- Redesigned processes and a clear priority of what gets tackled first
S1Process design
Mapping and redesign of operational processes before automating or building anything.
How it is measured
- Processes mapped versus processes still undocumented
- hours of manual work identified as removable
- number of steps in the flow before and after the redesign
S2Data analytics
Data modeling and visualization for sound decisions, on Power BI and Dataverse.
How it is measured
- Reports that actually get consulted versus the ones nobody opens
- time from requesting a figure to having it
- decisions no longer made by gut feel
04Building
- 01Understanding
- 02Building
- 03Continuity
Then, build on what is already understood
With the process already thought through, we build what is needed: flows that run on their own, AI in the part that requires interpretation, and, when no platform is enough, a custom system. Each piece with the tool the case calls for.
- Starts from
- A process that is already designed and prioritized
- Delivers
- Pieces in production, with error handling and traceability
S3Automation
Automation flows (n8n, Power Automate) on processes already designed in S1.
How it is measured
- Automated runs per month
- percentage completed without human intervention
- process time before and after
S4Artificial intelligence
A layer of applied AI (document extraction and generation, agents) built on top of S1 and S3.
How it is measured
- Documents processed per month
- percentage of extractions valid on the first pass
- cases escalated to a person
S5Systems design
Custom systems when a standard platform is not enough, with modular architecture by default.
How it is measured
- Go-live on the committed date
- incidents after delivery
- time to add a new feature
05Continuity
- 01Understanding
- 02Building
- 03Continuity
And what has been built, always up to date
What we build is not delivered and abandoned: we maintain it and keep it evolving as your operations change. It is not waiting for something to break; it is a cycle of review and improvement that starts over.
- Starts from
- Everything in production
- Delivers
- Improvements in every cycle, and more knowledge of your business for the next round
S6Evolutionary maintenance
An ongoing service on what has already been built. Not a closed project, but a cycle.
How it is measured
- System availability
- response time to an incident
- improvements delivered per cycle
07Engagement models
We don't bill hours
Fixed price per deliverable
ForUnderstanding and Building (S1–S5)
Each service is committed with its deliverable and its price before we start. No surprises halfway through.
Continuous service
ForEvolutionary maintenance (S6)
Continuity is engaged as a cycle: what has been built is reviewed, improved, and evolves as the operations change.
Pay per use
ForServices measurable by volume
When the service can be measured by volume, you pay for what you use.
No prices on the website: each proposal is tailored to your case, once we know what needs to be done.
08First step
Shall we start organizing your digital evolution?
We come to your offices, get to know your operations, and give you a first prioritization: what we would tackle first and why. No cost and no commitment.
Request a visit